**UPDATED 21 SEPTEMBER 2021**

Updated information about postage times.

Please find more information on the Australia Post Website. 

Unfortunately Covid-19 is still having an immense effect on the way we all live and work. In the current states of lockdown and restrictions, postage times have been blown out to the point where when we ask "how long will my parcel take to arrive?" we are instead receiving replies from Australia Post workers along the lines of "How long is a piece of string?".

Due to the impacts the virus and restrictions are having on the postal services, I am unable to give you a guaranteed time that orders will arrive. I will be working hard to ensure all orders are posted as soon as possible, and for those who are requiring fast delivery - I will upgrade to express post if you wish - however, please take note that Australia Post place no guarantee on Express Post services.

For those wishing to place CHRISTMAS ORDERS, please place your orders as soon as possible to ensure delivery in time for Christmas. I will be closing Christmas orders a few weeks earlier this year (usually mid November) and asking all orders required for Christmas delivery be placed and paid for no later than the 1st of November.

Orders placed AFTER this date will still, of course, be completed, HOWEVER I cannot guarantee that they will arrive in time for Christmas - Refunds will not be issued for parcels that do not arrive by a certain date as the speed that parcels move around our country is out of my control.

A final note from Bonnie

In these times of uncertainty, none of us really knows what the long-term effects and consequences of covid-19 will have on our lives, our families, our economy and the world, it is ever so important to take a moment to breathe.

Things are hard and may become harder before they improve. BUT remember, this is only temporary and won't last forever. We will bounce back to normal, however long that may take. And our new “normal” will likely look much different to what we have ever known before, but WE WILL BOUNCE BACK none the less.

This is only temporary. We are strong. We are united.

BE SAFE!

This too shall pass.

<3 Bonnie

P.S Wash your hands xx

(Information copied and pasted directly from Australia Post.)

COVID-19 is having a higher than usual impact

Extended lockdowns across our most populous states mean record numbers of people are shopping online. This has caused an unprecedented surge in parcel deliveries.

We’ve been affected by temporary facility closures and on any given day have around 500 of our people in precautionary self-isolation in accordance with state regulations.

Fewer passenger flights means we have less air freight capacity. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.

Domestic impacts

Post Offices remain open and we’re still delivering

• Deliveries are continuing as usual (including on weekends in some areas) and our Post Offices remain open.
• Parcel Post collections from eCommerce merchants have resumed as normal, following a temporary pause in NSW, VIC and ACT. Learn more

Delivery delays may be experienced

• Some areas are affected more than others due to local COVID-19 impacts.
• Wine deliveries are particularly affected as they need to be processed manually.

For a complete list of issues affecting our domestic services, please see our domestic updates.

How to stay updated on your deliveries

• The best way to track your deliveries is through our mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
• You can also track your parcels on our website by using our tracking tool.

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Covid-19 and Us

The Novel Coronavirus and how it is changing the way we run BeeStitchin Handmade.

Part of my ongoing efforts at BeeStitchin Handmade is ensuring appropriate cleaning and hygiene practices are followed. Regular washing of hands and cleaning surfaces, along with limiting the people allowed in my work-space to only myself.

My family is practicing self-isolation (where possible), with the exception of essential outings for work (myself and my husband), food shopping and medical. Please be reassured that after being out in public (or any risk area), I do not re-enter my work-space until I have taken all appropriate measures to ensure that myself and my clothing pose no risk to my work-space or anything I am working on.

Production Time

With the unfortunate (and hopefully temporary) reduction in my daytime work hours away from the home (due to the roll-on effects of this horrible virus), I suddenly have more time to sew. I will be working hard to increase productivity and reduce the time taken to complete custom orders.

Postage Times

While domestic delivery services remain operational (Australia Post being an ‘essential service’), parcels will continue to be sent. However, please understand that there may be delays in the delivery of parcels. Australia Post is keeping the nation up to date regarding the impact of covid-19 on their services. Please refer to the Australia Post website for information.

https://auspost.com.au/about-us/news-media/important-updates/coronavirus

A final note from Bonnie

In these times of uncertainty, none of us really knows what the long-term effects and consequences of covid-19 will have on our lives, our families, our economy and the world), it is ever so important to take a moment to breathe.

Things are hard and may become harder before they improve. BUT remember, this is only temporary and wont last forever. We will bounce back to normal, however long that may take. And our new “normal” will likely look much different to what we have ever known before, but WE WILL BOUNCE BACK none the less.

This is only temporary. We are strong. We are united.

This too shall pass.

<3 Bonnie

P.S Wash your hands xx